In very rare occasions your withdrawal may be rejected. We understand this can be frustrating, but we're here to help. Some common reasons for rejected withdrawals include:
Needing to confirm the cash-out address (one of the most common reasons)
Failure to meet the wagering requirements
Providing an invalid cash-out address
Pending account verification
Requested amount is below the minimum requirement
If your withdrawal has been rejected, we will send you an email that explains the specific reason for the rejection. Please check your inbox and spam folder. If you haven't received an email, please don't hesitate to contact us through our live chat. Our support agents will be happy to assist you with your withdrawal and answer any questions you may have.