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My withdrawal was not credited
My withdrawal was not credited
Adrian avatar
Written by Adrian
Updated over a week ago

After we have processed a cryptocurrency withdrawal, the transaction must be confirmed on the blockchain. The time it takes to confirm a transaction varies depending on the cryptocurrency and the number of network confirmations required.

A confirmation is a process that verifies a transaction on the blockchain, ensuring that it is valid and secure. Each cryptocurrency wallet or exchange has its own set of requirements for the number of confirmations needed to complete a transaction. For example, Bitcoin transactions typically require only one confirmation, while other cryptocurrencies or wallets may require more than three confirmations.

If you haven't received your cryptocurrency withdrawal, it could be due to a few reasons, such as a delay in network confirmations or an issue with your wallet address. It's recommended that you check your wallet's transaction history and confirm that the correct address was used for the withdrawal.

For further assistance regarding the transaction you were supposed to receive in your wallet, reaching out to your wallet provider is recommended. They have the expertise to provide you with the necessary support and help resolve any issues related to your transaction. Make sure to provide them with the address you were expecting the transaction in and the Transaction ID (TX Hash) for a more efficient resolution.

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