Wild.io is committed to responsible gambling practices and offers a self-exclusion policy to ensure compliance. As a user, you have the option to self-exclude from betting with us or initiate an account closure process. This allows you to take a break and prioritize your well-being.
To complete the process, follow these two simple steps:
Initiate the 24-hour cool-down period by requesting Self Exclusion. You will receive a confirmation email to confirm the cool-down.
Once the cool-down period is over, you will receive another email. This email will provide you with options to select the duration of your self-exclusion period, including a permanent option for closure.
You will have 24 hours to use the link provided in the follow-up email to set your preferred exclusion period. If you fail to do so within the given timeframe, you will need to start the entire process again.
You can initiate this process via the form under Settings -> Gambling Limits.